The card enrollment could not be completed. What can I do?
If you have followed the card enrollment process exactly and still have not succeeded, it is possible that you find yourself in one of the following situations: ❶⠀your card ...
I did not receive the OTP code. What can I do?
Hmmm... 🕵 Well, in case you didn't receive the OTP code on the first try, you can select the Resend my code option, an option valid for 3 ...
How do I transfer money to an IBAN account via BT Pay?
To initiate a transfer via IBAN you have 2 options: From the Accounts section:❶ Choose the account from which you want to transfer the money, select the "Payment" button ...
How do I set the unique password?
If you do not have the card enrolled in 3D Secure BT Pay, during the first online payment you make in January 2021 that requires confirmation, after you access ...
I forgot my unique password. How can I recover it?
Password can be recovered when you pay online. 😃After you press the "Pay" button and enter the password received by SMS, you will reach the page ...
Are there limits on transfer amounts?
Yes, transfers (sending money, requesting money, transfers between own cards) are limited by daily thresholds per card, both in amount, as well ...
How do I send money through the BT Pay app?
You can transfer money through BT Pay to another BT individual client by following these steps: Choose "Transfer Money" in the app; Select the person to whom ...
How do I enroll a BT card in the BT Pay app?
To register in BT Pay, you must install the application on the phone number declared at the bank (the number on which you will receive an OTP code to ...
What is the OTP code?
The OTP code or One Time Password is in fact a unique registration code received via ✉ SMS, with the help of which users can authenticate within ...
Cum plătesc cu telefonul?
After you have registered your cards, you can pay contactless using NFC technology with any of them! 😃 You can choose the type of payment that suits you ...
How do I withdraw cash from the ATM with BT Pay?
Let's say you don't have contactless ATMs and you don't have your card with you, but you absolutely need cash. Well, BT Pay has the solution: 💰Enter the app and tap on "More ...
What can I do with BT Pay?
Well, the cool part is that you only need a phone. Exactly, BT Pay is always with you, anywhere and anytime, for more or less unforeseen situations. ...