What is the “SWIFT code”?
The SWIFT code is an electronic, unique address for identifying each bank or financial institution worldwide and is used within ...
What are the countries in the SEPA area?
The countries included in the SEPA area can be grouped into three categories to make them easier to find, as follows: ❶⠀Eurozone countries: that is ...
I have to receive an amount of money in euros on the card, the card is in RON, how long can I withdraw the amount?
To be able to make a transfer in a currency other than RON, you must have an open current account with us in that currency, namely euro. 💶In ...
If I transfer an amount of money to an account in another bank, how long will it take for the beneficiary to receive it?
➤⠀if you want to transfer an amount of money in RON, to an account from another bank in the country, it is good to know that the transfer can take up to 24 hours ...
How can I cancel a transaction?
In case you made a payment and wish to recover your money, you need to initiate a payment refusal. You can dispute a transaction through BT Visual ...
How do I update my personal data?
You can do this simply and quickly, by choosing one of the following options 😉❶⠀If you are an adult resident you can update your data through BT Pay by following the menu ...
By what means can I transfer money domestically or abroad, through BT?
In case you want to make a quick transfer anywhere, use the BT Pay application. You can download it for free from Google Play and App Store. After you ...
What is a SEPA payment?
What is SEPA? SEPA (Single Euro Payments Area) is a payment system used only for cashless payments in euros, available in EU member countries ...
What fees do you charge for payments and receipts from my account?
When it comes to commissions, obviously these differ depending on the operations you carry out. 🤔Here are some of the commissions that ...
I am expecting a transfer in Euro. How long will it take for the money to enter my account?
If the money is transferred from BT accounts, it enters instantly, including if it is deposited at the counter or at a BT ATM. Also, it enters instantly if ...
How long does it take for the money to reach the destination if I make an urgent payment?
➤⠀if you make the transfer in lei, before 15:00 ➭ the money arrives the same day to the beneficiary;➤⠀if you make the transfer in lei, after 15:00 ➭ the money arrives ...
What should I do if I want to withdraw a large amount of money from my account?
To withdraw an amount greater than 40,000 RON or 5,000 EUR, you need to make an appointment at the agency at least 24 hours in advance.Appointment ...