I do not have a BT Omnipass card. How can I obtain it?
It depends on you... either you fill out a card request form when you come to one of the Omnipass locations to obtain the ID card ...
What does "blocked amount on card" mean?
The amount blocked on the card is a reserved amount, which is to be paid from your account for various operations. The blocked amounts may come from multiple ...
What is the difference between a debit card and a credit card?
Each has specific advantages and differs depending on the needs you have:➤⠀the debit card allows you to make transactions within your own money limits, ...
What transaction limits do I have on the card?
Each BT card has predetermined transaction limits, including for cash withdrawals from ATMs. 🏧➤⠀With all debit cards you can ...
What do I have to do to activate the card, issued at the end of the month, at one of the BT ATMs?
Your card is activated very simply, at the nearest BT ATM, by following these steps: ❶⠀Insert the card into the ATM;❷⠀If the new card was issued because ...
What should I do if I forgot my PIN code?
In this situation you have several options:❶⠀Request its issuance online:➤⠀either from the BT24 Internet Banking platform;➤⠀or from the BT24 Mobile application ...
How can I modify my card's transaction limits?
Each card issued by us has a preset transaction limit depending on the type of transaction, both in value and as a daily number of ...
What is the minimum age to benefit from a debit card?
The minimum age for obtaining a debit card is 14 years old. 😊However, it is good to know that if you are not over 18 years old, for the issuance of a ...
How do I access BT Visual Help?
It can’t be simpler than this: ➤⠀Step 1: Call the dedicated number: 0264 308 000. First of all, make sure that the phone number ...
I lost my card. What is the first thing I need to do?
❗⠀Immediately upon noticing the loss or theft of your card, block it urgently. You can do this in five ways: ❶⠀From BT Pay: ➭ choose the card that ...
My card expires this month. Has a new card been automatically issued to me? Where can I pick it up?
The card is automatically renewed only if it was used in the last 6 months before the expiration date. 🤔If you are an individual customer, you can use the new ...
What does the code "CVC2" and "CVV2" mean?
The CVC or CVV code is usually a 3-digit code that you find on the back of the card 💳 ➤⠀it is called CVC (Card Verification Code) by ...