Which/what are personal data?
In principle, all your personal data. 😅That is, any information that can identify you directly (alone) or indirectly (together with others ...
What is GDPR?
The term GDPR is actually the abbreviation for "General Data Protection Regulation" or in other words: General Data Protection Regulation. ...
How can I protect myself from viruses and cyber attacks?
Before all, it is good to know that the computer virus is, in general, a program that installs itself without your consent and causes damage both in the system of ...
How can I tell if I am the target of an identity theft attempt?
First of all, at BT, we will never ask you for confidential information through electronic channels. 😅❗⠀We will never send you ...
What are the rights provided by GDPR, which you can exercise in your relationship with BT?
When it comes to GDPR, you should know that, in your relationship with us, you have the following rights: 😃 ❶⠀The right of access ➭ namely, the right to obtain from ...
What are the new features brought by the GDPR in the processing and protection of personal data?
It is good to know from the very beginning that most GDPR obligations and principles are not new, but represent an adjustment of the provisions of Law 677 / 2001 ...
To whom does GDPR apply / who does GDPR protect?
It is good to know that GDPR applies to:➤⠀any organization operating within the European Union;➤⠀as well as any organization outside the EU that, in ...
How can an anti-virus/anti-malware help me?
One of the most effective ways to protect data is to use an anti-virus/anti-malware. ⛔ A product with a good reputation will be able to ...
What measures can I take to increase general safety?
A large part of cyber attacks rely on exploiting weak security mechanisms of software. 🔐To repair and reduce the number of ...
What extra measures can I take to increase the security of data held by BT?
Because we always want to know you are safe, you can use the optional alert service that we provide you. It is called SMS Alert and it ...
How can I report a fraud
We are always on point when it comes to the safety of your data or money, and you can call the number dedicated exclusively to fraud support: 0264 ...
What can I do if my card has been stolen/lost?
Make sure your money stays safe, urgently block the card and request a new one. You can do both operations directly from BT Pay or by calling ...