What do I do if I forgot my login ID in BT Go?
In case you have forgotten your login ID, all you need to do is access the BT Go mobile app, Profile – Login ID. You can also ...
How do I make a negotiated currency exchange from the BT Go app?
You only have to follow a few simple steps to make a negotiated currency exchange: Step 1: From the BT Go app, access Currency Exchange and activate the option ...
How do I activate the application on another phone or I no longer remember the PIN code set for unlocking the mobile app in BT Go?
In case you want to activate the application on another phone or you no longer remember the PIN code set for unlocking the mobile application, all you ...
I did not receive the unique code (OTP) for web BT Go
➤⠀In case the phone number needs to be updated, please update it by accessing the page ...
What does the account statement archive functionality offered by the BT Go application provide?
Account statement archive functionality allows you to download the statements related to all your accounts, for any month from the last 10 years, in a ...
What costs do I have when opening the deposit in BT Go?
There is no commission for opening the deposit.
If I issue invoices from BT Go only for individuals do I still need e-Invoice?
Yes. Starting from January 1, 2025, all invoices issued to individuals in Romania will be sent through the e-Invoice system. These can be sent ...
I have not received the login notification on mobile for web in BT Go. What can I do?
➤⠀Check the internet connection and mobile network signal➤⠀If these are within optimal parameters, please retry the login process.
Can I make the payment via regular transfer from BT Go if the provider is found in the list of utility providers?
No, if your supplier is found in the utilities list, you will only be able to make the payment through the specific functionality.
What can I do in BT Go?
Besides the standard operations you do from the app – payments, currency exchange, transaction viewing – we have also added business functionalities ...
I am a BT Go client and I already use the services offered by FGO. How can I connect to FGO through BT Go?
If you are a BT Go user and already use FGO services, you will have the possibility to connect to FGO through BT Go with the credentials communicated by FGO ...
I am a BT Go client but I have not used the solution offered by FGO. How can I access it?
If you are a BT Go user, you have never used the solution offered by FGO and want to access the invoices section in BT Go Internet Banking, you will ...