Only for BT clients

How do I activate the application on another phone or I no longer remember the PIN code set for unlocking the mobile app in BT Go?

In case you want to activate the application on another phone or you no longer remember the PIN code set to unlock the mobile application, all you have to do is enter your credentials to generate a new QR code on the web page through "Did you reset the mobile application PIN?" on the LOGIN page, and then follow the steps in the application.

At the same time, from the mobile application you can access "Forgot your PIN_Reset PIN" and then "Reset the application" so you can then reactivate using "Activate the application".

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