Network units & ATMs - AskBT | Banca Transilvania
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26 questions and answers
Only for BT clients

What is the maximum amount that can be withdrawn per day from BT ATMs and what is the maximum amount that can be withdrawn in a single transaction?

If you use a Visa Classic or MasterCard Mondo card, the maximum withdrawal limit is 5,000 RON / day, with the possibility of increasing to 9,000 RON / ...

1815 votes

How do I schedule an appointment online at a BT unit?

It's super simple to schedule yourself online before you come to us. 😊❶⠀You enter the BT website on the "Branches and ATMs" page. You can search based on ...

583 votes

Where can I find the nearest ATM in my area?

It is simple! You just have to take a look at our list of branches along with the ATM network across the country. 👀 You can quickly find out how long it takes you to ...

164 votes

What is the BT Call-Center schedule?

BT Call Center is open 24/7. 😅 We help you anytime with solutions related to cards or internet banking. It is good to know that for unlocking ...

555 votes
Only for BT clients

If I have a card attached to an account in euros, can I withdraw currency from BT ATMs with it?

Unfortunately no. 😞 From our ATMs you can only withdraw LEI. If you have a card attached to an account in EURO you can withdraw LEI, the currency conversion ...

648 votes

Can I withdraw euros from BT ATMs?

Currently, you can withdraw only LEI from most of our terminals. However, we have good news! The EURO withdrawal functionality is now ...

288 votes

What is a BT Express Plus ATM and how does it help you?

BT Express Plus is our payment machine that helps you with a multitude of operations that you would normally do at the counter, namely:➤⠀to deposit ...

140 votes

What do I do if the ATM swallowed my card?

Ooof, unfortunately this still happens. 😞But don't worry! Come to the branch to which the ATM belongs or to the nearest BT agency and we will ...

245 votes

What is BT Express?

BT Express is our payment machine that helps you pay utility bills by scanning the barcodes on the invoice! 😮With its help you can ...

99 votes

Does any BT agency have a cashier? Or to deposit money do I have to go to a specific agency?

Since we are in the digital era, we have implemented "no cash" in some agencies, so we do not have cash desks in every BT unit. The best thing is to look for BT ...

88 votes

What is an "ATM"?

ATM is an acronym derived from the English name "Automated Teller Machine". 🏧It is also called "bancomat" and it is a bank ATM where, using ...

409 votes

Where can I find a BT Express Plus?

Well, pretty much everywhere! 😅We have approximately 500 multifunctional BT Express Plus ATMs in over 170 cities.And to make everything easier, we have ...

31 votes