I no longer know what IBAN code I have. How can I find out?
IBAN is the unique code used internationally to identify a customer's account, opened at a commercial bank. 🔐 The IBAN code is obtained ...
What is the client code (BT's CIF)?
The client code or CIF is the unique identification number of a client at a commercial bank. Practically, each client has such a 7 ...
How do I know how much money I have in my account?
For this you have several options: 😃BT Pay: open the application, and next to the desired card press the "Show balance" button. You will ...
How can I obtain the account statements for the credit card?
Very simple and you have several options to choose from: Free through BT Visual Help: by calling the number 0264 308 000 ➭ you access the link received through ...
How do I proceed to receive the child's allowance in my account?
Super simple! 😃 To receive the child allowance in the account you have with us, you need a bank statement and the account IBAN is displayed there ...
What is a "payment order"?
The payment order (or, more simply, the PO) is the document you need to fill out when you want to make a transfer from your account to a ...
What are the fees for cash withdrawals?
You can always consult the updated list of commissions on our website to be always well informed:❶⠀Brochure of fees and commissions for individuals ...
What documents do I need to open a checking account? How long does it take? How much do I have to pay?
For opening a current account you only need the identity card and the BT Pay application. Everything is simple, 100% online and takes as long as it takes to listen to two ...
How long does it take for the money to reach the account of the person to whom I am transferring abroad?
➤⠀if you make a transfer in euros within the SEPA area, the money arrives within a maximum of 48 hours / 2 working days;➤⠀and if the transfer is in another currency or outside the area ...
What does "account statement" represent?
The account statement is actually a list of all the banking operations made through your account. 📜In other words, it's the place where ...
How can I quickly find information about my account and cards?
Very simple and without having to come to the bank: ❶⠀BT Pay: the free app for your mobile phone. Download it from the App Store or Google Play and ...
Is it possible to open an account for a minor child? What are the necessary documents?
Of course! 😊The account opening for a minor child can be done at any of our units by one of the parents or by ...
