What do I do if I forgot my login ID in BT Go? - IntrebBT | Banca Transilvania

body * { display: none!important; } body:before { content: 'Eroare: Aceasta pagina are nevoie ca JavaScript sa fie activat.'; position: absolute; top: 50%; left: 50%; width: 100%; max-width: 300px; padding: 20px; display: block; text-align: center; font-size: 16px; font-family: monospace; font-weight: bold; transform: translate(-50%, -50%); }

Only for BT clients

What do I do if I forgot my login ID in BT Go?

If you have forgotten your login ID, all you need to do is access the BT Go mobile app, Profile – Login ID.
You can also check the document from the email or the document received upon service activation.

You can visit us anytime BT unit, but have your identity document with you, or

You can contact us at the number from Contact Page

Last update

2026-06-12

Was the answer useful to you?