What is the „International Routing Code” and when is it used?
It is a code of correspondent banks from the USA, very similar to the international SWIFT system, which allows financial institutions to transmit and ...
At the moment when my account is blocked due to non-payment of some debts, who should notify me regarding this matter?
If your account is blocked due to non-payment of a debt, then we are talking about a garnishment. 🙅If we receive a garnishment order from an institution, let's say from ...
How do I find out my IBAN if I opened my account online?
Simple. You find it in the SMS received from us on the day you opened your online account. If you lost or deleted the SMS, you can easily find it: from BT ...
Which phones are compatible with the BT Pay application?
The application works on phones that: have a minimum Android version 7.0, respectively a minimum iOS version 16.0; have not been rooted or the software offered by ...
If the company's account has a garnishment instituted, how can I unblock it for salary payments?
If you have a garnishment on your account ordered by a bailiff, you must take into account that you can request the unblocking of amounts for the payment of rights ...
How do I make a negotiated currency exchange from the BT Go app?
You only have to follow a few simple steps to make a negotiated currency exchange: Step 1: From the BT Go app, access Currency Exchange and activate the option ...
What is “unit-linked investment life insurance”?
It is the long-term financial plan that saves you from worries. 😉Practically, you enjoy the protection of a life insurance combined with a ...
What happens if I have financial problems during the loan term?
We understand that, no matter how good the initial plan is, unforeseen things can happen, so we offer you support throughout the duration of the loan.If you have ...
How do I protect myself from fraud in card transactions?
❶⠀Do not respond to requests to update your card details in a link received by email. We will never request such data updates ...
What is BT Pay?
BT Pay is the coolest banking app through which you can do everything you want! 🤩 You always have your phone with you, don't you? Then you don't need anything else, ...
Was I allocated a payment token? What does it represent? (valid only for the Android operating system)
For phones with the Android operating system, making contactless payments (NFC), adding the BT card and validating it leads to the allocation ...
I am waiting to receive money from a site, how long will it take to have access to it with the card?
You will have the money in the account within 5-7 working days from the day they were sent. ⏱