In the case of currency payments, where do I fill in the payment details that will be forwarded in the Swift message?
➤⠀the information entered in the "Transaction Description" field (such as "Invoice Number" or "Contract Number") is the one forwarded further in the message ...
What card details need to be entered when making a card payment online?
When it comes to online payments, the information usually requested from you is: ➤⠀card number;➤⠀card expiration date;➤⠀the name written on ...
What is BT Visual Help?
It is an alternative way to do banking without having to come to the bank anymore. We created BT Visual Help as a kind of digital self-service, with which, as ...
Can I be informed about every transaction made with my card and the designated holder's card?
Yes, through the SMS Alert option, you receive real-time notifications regarding transactions made with your card or the designated holder's card, as well as ...
Can I get a card at BT, but the currency to be Euro?
Of course! 😃 You can choose a BT card in Euro as follows: ➤⠀if you are an individual, you have Mastercard Direct or a virtual card in EURO, which you can issue from BT ...
How can I pay off early the installments on the Star Forte card?
You can request the closure of the remaining installments at any time, but it is important to know that you cannot request only the partial closure of certain related installments ...
How can I renew my card before its expiration?
You can reissue your card as follows: ➤ request its reissue at any BT unit or by calling the Call Center ➤ if you are the account holder person ...
How do I modify the trading limits of the business card?
You have the possibility to modify trading limits for transactions at POS, or transactions on the internet, respecting the maximum limits established by ...
What should I do in case of card loss?
❗⠀Immediately upon noticing the loss of your card, block it urgently. You can do this in five ways:❶⠀From BT Pay: ➭ choose the card that was ...
How do I get an overdraft in BT Pay?
What do you have to do in BT Pay to get the Reserve Money directly from BT Pay?➤⠀Select the Reserve Money option from the homescreen ...
I want to cancel the debit card. What do I need to do?
It's simple:❶⠀You come to any BT unit and sign a card closure request;❷⠀You hand over the card, if you still have it in your possession;❸⠀You cover any debts ...
Why am I not receiving messages even though I have SMS Alert activated?
In this situation, you must first check your phone settings: ➤ if your phone has an active SMS receiving rule, how ...