What does "blocked amount on card" mean?
The amount blocked on the card is a reserved amount, which is to be paid from your account for various operations. The blocked amounts may come from multiple ...
What transaction limits do I have on the card?
Each BT card has predetermined transaction limits, including for cash withdrawals from ATMs. 🏧➤⠀With all debit cards you can ...
How can I modify my card's transaction limits?
Each card issued by us has a preset transaction limit depending on the type of transaction, both in value and as a daily number of ...
How can I cancel a transaction?
In case you made a payment and wish to recover your money, you need to initiate a payment refusal. You can dispute a transaction through BT Visual ...
My card expires this month. Has a new card been automatically issued to me? Where can I pick it up?
The card is automatically renewed only if it was used in the last 6 months before the expiration date. 🤔If you are an individual customer, you can use the new ...
What does the code "CVC2" and "CVV2" mean?
The CVC or CVV code is usually a 3-digit code that you find on the back of the card 💳 ➤⠀it is called CVC (Card Verification Code) by ...
What is a "credit card"?
Credit card, also known as a shopping card, is a payment instrument issued by the bank, which provides you with a limit of ...
How can I pay online with a card? Are online transactions limited?
When you make a payment on the Internet you must enter:➤⠀expiration date;➤⠀card number;➤⠀and the 3-digit code on the back of the card (called CVV code). ...
My card got stuck in an ATM from another bank. How can I resolve this situation?
If this also happens, it is good to know that you need to recover your card from the bank that holds the ATM. 🏧Therefore, it is necessary to ...
What is a POS?
POS (Point-of-Sale) represents an electronic device that can capture, store, and transmit information about card payments.This device ...
How do I activate the card for online payments?
Steps to enroll in Mastercard ID Check are as follows: ❶⠀After you choose the product / service you want to pay for, when making the payment ...
Can the authorized person on the account pick up the card and PIN from the BT agency on my behalf?
Yes, but you have to know that it is only possible under certain conditions. 😅❗⠀The card and PIN are given only in person. Since it is your money, we want to make sure ...