My card got stuck in an ATM from another bank. How can I resolve this situation?

If this also happens it is good to know that you have to recover the card from the ATM holder bank. 🏧

Therefore, you need to contact the respective bank and check under what conditions they will return your card.  💳 

If you still need a card recovery address from us, call our colleagues in the Call Center*, at the phone numbers:

➤⠀0264 308 028 or 0264 594 337 - callable from any network (including international);

➤⠀or at no *8028, callable from any national network.

* Accessing page „Call Center”, you can see in real time:

➤⠀how many clients are already talking on the phone with our colleagues;

➤⠀how many people have called us and are waiting to be taken over;

➤⠀what is the average waiting time to get in touch with us.