I lost my card. What is the first thing I need to do?
❗⠀Immediately upon noticing the loss or theft of your card, block it urgently. You can do this in five ways: ❶⠀From BT Pay: ➭ choose the card that ...
What does the code "CVC2" and "CVV2" mean?
The CVC or CVV code is usually a 3-digit code that you find on the back of the card 💳 ➤⠀it is called CVC (Card Verification Code) by ...
What is a "credit card"?
Credit card, also known as a shopping card, is a payment instrument issued by the bank, which provides you with a limit of ...
How do I proceed to block a card?
Blocking the card, in case of loss or theft, can be done in the following ways:❶⠀From the BT Pay application: ➭ you enter the application and select the card ...
Who are the STAR partners?
Does eMAG, Altex, Jysk or Dedeman sound familiar to you? 😊 These are just a few of the over 40,000 physical and online stores in Romania that make ...
I have a shopping card and have accumulated STAR points. At which merchants can I make such purchases?
STAR Forte cards, Mastercard Forte for Doctors, STAR Gold, VISA Gold Rotary and STAR Platinum are included in our loyalty program, STAR ...
My card got stuck in an ATM from another bank. How can I resolve this situation?
If this also happens, it is good to know that you need to recover your card from the bank that holds the ATM. 🏧Therefore, it is necessary to ...
How can I request an increase of the available limit for the STAR BT credit card?
You can increase your line of credit as follows: 1. If you have BT Pay installed and you are the holder of a resident individual account, you can request the increase directly in the app ...
What is the cash withdrawal fee for the STAR Forte credit card?
Update info: If you want to withdraw money from your STAR Forte card, it is good to also consider these fees: ⭐ 1% (minimum 2.5 lei) if the withdrawal is ...
How can I find out how many STAR points I have accumulated?
You have many ways to find this out: ❶⠀Directly from BT Pay: after registering your STAR card in the app, you just need to tap on ...
Will I receive STAR points for installment transactions?
To benefit from STAR loyalty points, payment must be made in full, through a BT POS. ⭐❗⠀It's also good to know that: if you choose ...
Does the card renew automatically? Where can I pick it up?
At expiration, the card is automatically renewed only if it has been used in the last 12 months.You can request:delivery of the card at home, by courier;pickup from ...