I have to receive an amount of money in euros on the card, the card is in RON, how long can I withdraw the amount?
To be able to make a transfer in a currency other than RON, you must have an open current account with us in that currency, namely euro. 💶In ...
What should I do if I forgot my PIN code?
In this situation you have several options:❶⠀Request its issuance online:➤⠀either from the BT24 Internet Banking platform;➤⠀or from the BT24 Mobile application ...
I forgot my unique password. How can I recover it?
Password can be recovered when you pay online. 😃After you press the "Pay" button and enter the password received by SMS, you will reach the page ...
What is "account overdraft" (or "overdraft")?
Practically, the overdraft is also a kind of credit, but easier to obtain. In Romanian, it is "account overdraft". It means that the bank gives you a line of credit (money at ...
How can I modify my card's transaction limits?
Each card issued by us has a preset transaction limit depending on the type of transaction, both in value and as a daily number of ...
How can I obtain the account statements for the credit card?
Very simple and you have several options to choose from: Free through BT Visual Help: by calling the number 0264 308 000 ➭ you access the link received through ...
How is interest on deposits calculated?
We calculate the deposit interest according to the following formula:Gross interest* = (Nominal value** x Actual number of days*** x Interest rate) / 360 x 100 ...
If I transfer an amount of money to an account in another bank, how long will it take for the beneficiary to receive it?
➤⠀if you want to transfer an amount of money in RON, to an account from another bank in the country, it is good to know that the transfer can take up to 24 hours ...
Are there limits on transfer amounts?
Yes, transfers (sending money, requesting money, transfers between own cards) are limited by daily thresholds per card, both in amount, as well ...
How do I proceed to receive the child's allowance in my account?
Super simple! 😃 To receive the child allowance in the account you have with us, you need a bank statement and the account IBAN is displayed there ...
What is a "payment order"?
The payment order (or, more simply, the PO) is the document you need to fill out when you want to make a transfer from your account to a ...
What is the minimum age to benefit from a debit card?
The minimum age for obtaining a debit card is 14 years old. 😊However, it is good to know that if you are not over 18 years old, for the issuance of a ...