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2632 questions and answers
Only for BT clients

If I am listed at the Credit Bureau, can I still get a loan?

Yes, it is possible. Registration with the Credit Bureau does not automatically mean the rejection of a loan. We analyze the type of registration, your history, and situation ...

16234 voturi
Only for BT clients

Can I repay the loan early?

Of course. You can repay the loan anytime, partially or in full. If you have a variable interest rate, you do not pay a commission. For the fixed interest rate, there is a commission ...

1543 votes
Only for BT clients

How do I find out if I have a garnishment on my account?

If you are a BT client, you will receive an SMS from us when the garnishment is instituted, through which we inform you. 😉You can always find out information regarding ...

2040 votes
Only for BT clients

What is the client code (BT's CIF)?

The client code or CIF is the unique identification number of a client at a commercial bank. Practically, each client has such a 7 ...

1199 votes

What is the difference between a debit card and a credit card?

Each has specific advantages and differs depending on the needs you have:➤⠀the debit card allows you to make transactions within your own money limits, ...

9019 votes
Only for BT clients

How do I know how much money I have in my account?

For this you have several options: 😃BT Pay: open the application, and next to the desired card press the "Show balance" button. You will ...

933 votes
Only for BT clients

If I earn income abroad can I apply for a credit?

Yes, you can, if you opt for a loan guaranteed by a real estate mortgage. It is necessary to have Romanian citizenship and income obtained from employment contracts ...

3143 votes
Only for BT clients

What transaction limits do I have on the card?

Each BT card has predetermined transaction limits, including for cash withdrawals from ATMs. 🏧➤⠀With all debit cards you can ...

631 votes
Only for BT clients

How do I transfer money to an IBAN account via BT Pay?

To initiate a transfer via IBAN you have 2 options: From the Accounts section:❶ Choose the account from which you want to transfer the money, select the "Payment" button ...

992 votes
Only for BT clients

What do I have to do to activate the card, issued at the end of the month, at one of the BT ATMs?

Your card is activated very simply, at the nearest BT ATM, by following these steps: ❶⠀Insert the card into the ATM;❷⠀If the new card was issued because ...

3160 votes

How do I schedule an appointment online at a BT unit?

It's super simple to schedule yourself online before you come to us. 😊❶⠀You enter the BT website on the "Branches and ATMs" page. You can search based on ...

583 votes
Only for BT clients

How do I set the unique password?

If you do not have the card enrolled in 3D Secure BT Pay, during the first online payment you make in January 2021 that requires confirmation, after you access ...

1020 votes