If I am abroad how can I open an account in BT?
If you are abroad we provide you with two options. It is up to you to use the one that you consider to be more handy: ❶⠀You apply ...
How can I receive the statement by e-mail?
To receive the account statement by e-mail, please fill out this form, and we will call you for activation. If you encounter difficulties you can ...
What does "interest-free installment payment" mean?
It means that you can shop with the Star card (you can choose from several types of cards, depending on your needs) and pay back the money in installments, ...
What is the maximum limit for an overdraft if my salary is paid into a BT account?
Through overdraft or account overdraft with us, you can obtain up to 6 salaries / 6 pensions, within the maximum limit of 50,000 RON, provided that you meet the condition ...
How can I track online the entries and exits from the salary card? What do I have to do and what are the costs?
The first step is to activate BT24 Internet Banking at a BT branch. The subscription cost for this service is only 1 leu / month. 🙂After you ...
What is a garnishment?
It is an amount owed – not to the bank, as is believed – but, for example, to ANAF (National Agency for Fiscal Administration), DITL (Directorate of ...
What do I do if I forgot the PIN code of the Direct Card?
There is no problem, you get a new one! 😎You can call us any day, from Monday to Sunday, between 08:00-20:00 at ALO BT Direct 021 308 4000Or you can ...
How do I confirm online payments through BT Pay?
Following an online transaction on a 3D Secure secured site, you will be asked to confirm the respective payment. Therefore, you will receive a notification on your phone, ...
What interest rates does BT have on deposits and savings accounts?
Consult the tables with our interest rates depending on the amount and the period for which you want to save. 💰Alongside these, you can also find information with ...
How can I pay the bills quickly?
Options for paying bills are diverse and you don't necessarily have to come to the bank if you don't want to. You can pay bills simply and easily from your phone, ...
What is the "contactless card"? Where can I use it?
What is the contactless card?Contactless technology is a payment method that allows the card to communicate with a POS or ATM terminal without ...
How can I view or delete a recurring payment in BT Pay?
You can see recurring payments directly from the "Accounts" section by selecting the "Recurring payments" option. 😃If you want to delete a recurring payment, you just need ...