Cards - IntrebBT | Transilvania Bank
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397 questions and answers

What is a "credit card"?

Credit card, also known as a shopping card, is a payment instrument issued by the bank, which provides you with a limit of ...

1305 votes
Only for BT clients

How do I proceed to block a card?

Blocking the card, in case of loss or theft, can be done in the following ways:❶⠀From the BT Pay application: ➭ you enter the application and select the card ...

429 votes
Only for BT clients

How can I pay online with a card? Are online transactions limited?

When you make a payment on the Internet you must enter:➤⠀expiration date;➤⠀card number;➤⠀and the 3-digit code on the back of the card (called CVV code). ...

852 votes
Only for BT clients

My card is expiring. What can I do to get a new one?

If you have a card that is about to expire, you can request its delivery at home, by courier, by accessing the link here after receiving an SMS on the phone number ...

1366 votes
Only for BT clients

How can a payment made through internet banking and already processed be canceled?

Well, this depends beforehand on the type of payment beneficiary. There are two cases in which you can be: ➤⠀if it is a transaction from us to ...

219 votes
Only for BT clients

Who are the STAR partners?

Does eMAG, Altex, Jysk or Dedeman sound familiar to you? 😊 These are just a few of the over 40,000 physical and online stores in Romania that make ...

129 votes
Only for BT clients

I have a shopping card and have accumulated STAR points. At which merchants can I make such purchases?

STAR Forte cards, Mastercard Forte for Doctors, STAR Gold, VISA Gold Rotary and STAR Platinum are included in our loyalty program, STAR ...

342 votes
Only for BT clients

My card got stuck in an ATM from another bank. How can I resolve this situation?

If this also happens, it is good to know that you need to recover your card from the bank that holds the ATM. 🏧Therefore, it is necessary to ...

240 votes
Only for BT clients

I received the message with the card activation code. What should I do with it?

All you have to do is to insert the card into any BT ATM and follow the steps below:❶⠀Enter the activation code received by ...

489 votes
Only for BT clients

How do I know when my requested card is ready?

When your card arrives at the BT unit chosen by you and your colleagues confirm the receipt, you will receive an SMS from BTCarduri notifying you that you can come to ...

545 votes
Only for BT clients

How can I request an increase of the available limit for the STAR BT credit card?

You can increase your line of credit as follows: 1. If you have BT Pay installed and you are the holder of a resident individual account, you can request the increase directly in the app ...

418 votes
Only for BT clients

How do I activate the card for online payments?

Steps to enroll in Mastercard ID Check are as follows: ❶⠀After you choose the product / service you want to pay for, when making the payment ...

244 votes