What is an "ATM"?
ATM is an acronym derived from the English name "Automated Teller Machine". 🏧It is also called "bancomat" and it is a bank ATM where, using ...
How can I find out how many STAR points I have accumulated?
You have many ways to find this out: ❶⠀Directly from BT Pay: after registering your STAR card in the app, you just need to tap on ...
I am in a foreign country, I lost my BT card, I blocked it, but I cannot return to get another one. What is the best option to have access to the money in the account?
Don't worry! 😮 You have several solutions: ❶⠀If you have BT Pay, BT24 Internet Banking or Mobile Banking you can transfer money to another account or ...
How do I list a processed payment order?
Very simple! You log in to BT24 Internet Banking, and follow the steps below:You access the menu Order Authorization Status ➭ Transaction Status ➭ You select ...
Where can I use the BT meal card?
You can take it with you, both in physical format and digital, directly recorded in BT Pay or Apple Pay, anywhere in the country because a network awaits you ...
I want to cancel my credit card. What do I need to do?
If you want to cancel your credit card, we are waiting for you at any BT unit to fill out a card closure and line repayment request ...
Where can I find a BT Express Plus?
Well, pretty much everywhere! 😅We have approximately 500 multifunctional BT Express Plus ATMs in over 170 cities.And to make everything easier, we have ...
How do I add the card to BT Pay?
If you are a natural person client, you can add your newly issued/reissued card in BT Pay, which has exactly the same characteristics as the one you will physically receive ...
Will I receive STAR points for installment transactions?
To benefit from STAR loyalty points, payment must be made in full, through a BT POS. ⭐❗⠀It's also good to know that: if you choose ...
How can I receive the statement by e-mail?
You have two options for receiving your account statement by email, from Monday to Sunday, between 08:00 and 20:00 you can: talk to the virtual assistant of ...
What benefits do I have if I receive my salary at BT?
If your salary enters your BT account, you can have: zero costs for opening, managing and closing the account; preferential interest rates on loans; zero ...
What does „authorized person” mean?
In short, that person in whom you have full trust to leave them in charge of your money. 😇But still, to clarify the term, it is good to know that ...
