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2641 întrebări și răspunsuri
Only for BT clients

Can I request an eco-friendly card?

Of course! 🤗The first eco-friendly card in Romania is the BT Visa Classic debit card. In the first stage, new cards will be issued in this version, and ...

3 votes
Only for BT clients

What do I find in the offers section of BT Pay?

After you have filled in the app with data about the car, owner, and period, you just have to click on "See offers". 😊 That's all! You can see ...

0 votes

Do I have to pay interest tax separately?

According to the regulations in force, income tax is due on interest income. This is withheld at source by the bank, so it is not ...

7 votes
Only for BT clients

What should I do if my child has changed their phone number?

To begin with, you need to update together with the child the phone number in the bank's system. You can do it either online, or you can come to a branch ...

0 votes

Does the Metropolitan Life Confort Extra insurance provide coverage abroad as well?

Confort Extra offers financial protection in case of an insured event anywhere in the world, 24/24 hours, even if you receive treatment at a private hospital or ...

2 votes

What is BT Pay Web?

BT Pay Web is our online Internet Banking platform for individuals. ✨ Here you have everything you need: you can see the balances and history ...

25 votes

Can the franchise be negotiated?

The deductible amount may be:➤⠀imposed by the insurance company;➤⠀or it can be negotiated at the moment when you conclude the insurance policy.

0 votes

How do I find out if ANAF has decided to pay the garnishment from BT?

ANAF sends the payment orders to banks through an electronic platform – ePopriri.If ANAF decides that the payments should be made from ...

6 votes
Only for BT clients

When will all BT cards be eco-friendly?

Until 2022, we aimed for all newly issued cards to be eco-friendly, and by 2025 almost the entire portfolio of BT cards in circulation ...

1 votes
Only for BT clients

How does the second parent connect to BT Pay Kiddo?

When one of the parents activates BT Pay Kiddo, the second parent can also connect to the minor's account if authorized, and the steps are ...

6 votes

What does the archive of account statements from BT Go contain?

Archive contains all your account statements from a specific month in the last 10 years. Statements for accounts closed as of ... are not included

2 votes

Can I make partial withdrawals from the deposit?

In the case of term deposits, partial withdrawals cannot be made before maturity. Any withdrawal is only possible after the deposit is closed

3 votes