How do I proceed in case I have an event covered by my travel insurance? - IntrebBT | Transilvania Bank

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Only for BT clients

How do I proceed in the case that I have an event covered by my travel insurance?

In case of the occurrence of an insured event, call 40374110115, to report the damage and obtain the necessary guidance for its resolution.

In case of a compensation claim upon returning from the trip, it is necessary to send the documents to receive the insurance allowance to the e-mail address: documente@groupama.ro

Last update

2026-06-12

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Tag

Travel insurance