How can I keep track of my installments and how can I find out how much I still have to pay on the loan?
You can check your credit status, including if you have arrears and what amount is overdue in several ways If you are an individual client you can check ...
How can authorized persons be added to the account?
Each of us can perform any transactions through their own account. However, indeed, there are situations where you do not have the possibility to do this personally or ...
What is a POS?
POS (Point-of-Sale) represents an electronic device that can capture, store, and transmit information about card payments.This device ...
I cannot pay, but everything seems fine. What can I do?
If everything seems fine ✅, but you still cannot pay ❌, we advise you to make sure of the following aspects: ❶⠀If the POS you are trying to pay at is ...
I received the message with the card activation code. What should I do with it?
All you have to do is to insert the card into any BT ATM and follow the steps below:❶⠀Enter the activation code received by ...
What do I do with the provisional (red) numbers after I receive the definitive (black) ones?
When you receive the definitive numbers, the provisional ones become invalid. ❌These must not be handed over to the leasing company or the Registration Service. ...
How do I know when my requested card is ready?
When your card arrives at the BT unit chosen by you and your colleagues confirm the receipt, you will receive an SMS from BTCarduri notifying you that you can come to ...
What does "accounting balance" mean?
Accounting balance includes:➤⠀both the available amount that you can effectively use; ➤⠀as well as the amounts blocked for certain reasons. Amounts can be blocked in ...
How can I request an increase of the available limit for the STAR BT credit card?
You can increase your line of credit as follows: 1. If you have BT Pay installed and you are the holder of a resident individual account, you can request the increase directly in the app ...
How do I activate my Direct Card?
The card is sent inactive for security reasons, but in 3 simple steps, you have activated it. Step 1: make sure you have the card at hand, so we can ...
Can I obtain a copy of a payment order made some time ago?
Of course! You can simply and quickly find the copy of the payment order directly from your home. 😊For this, the BT24 Internet Banking application comes to your ...
How do I enroll a BT card in 3D Secure BT Pay?
After you log in, enrolling the card in 3D Secure BT Pay is done automatically when you add the card in the app. In some situations, you can manually activate the option ...