How do I know how much money I have in my account?
For this you have several options: 😃BT Pay: open the application, and next to the desired card press the "Show balance" button. You will ...
How can I be informed about the transactions made with the card and about the amounts I receive in the account?
Super simple – with SMS Alert you stay informed in real time when: ➤⠀You receive money in your personal account;➤⠀You make transactions with your card or the cardholder's ...
How can I deactivate my SMS Alert service?
Simple and easy, just like you are used to. 😉And if you don't believe us, we have prepared four options for you, so you can choose the one that suits you best ...
Can I be informed about every transaction made with my card and the designated holder's card?
Yes, through the SMS Alert option, you receive real-time notifications regarding transactions made with your card or the designated holder's card, as well as ...
Why am I not receiving messages even though I have SMS Alert activated?
In this situation, you must first check your phone settings: ➤ if your phone has an active SMS receiving rule, how ...
What is the difference between BT Alert and SMS Alert?
BT Alert is a service addressed to corporate clients through which notifications are sent to the mobile phone regarding:➤⠀collections;➤⠀the balance ...
What is the SMS Alert service?
SMS Alert is the SMS notification service through which you are informed about the deposits you have in your account, how much money you have left after each payment ...
When do I receive a message for the SMS Alert service?
SMS Alert service informs you 24/7 about transactions made with the card, that is: When you make payments with the card at POS, domestically and in ...
What does the message contain that I receive through SMS Alert when I collect money?
If you have receipts in the account, the messages received via SMS Alert contain details about:➤ the source of the receipt;➤ the IBAN of the account where you received the money;➤ the amount ...
What does the message that I receive by SMS Alert contain when I pay with the card?
If you have activated the SMS Alert service on your cards, then you will receive a message after each payment made that contains the following information:➤⠀payment ...
What instruments does the bank use to secure card transactions?
We use advanced information systems for monitoring transactions, which most often quickly identify possible fraudulent events. 🕵Ca o ...
If I have SMS Alert why did I not receive an SMS when the automatic transfer of the payment amount for the credit card was made?
Through the SMS Alert service you are always informed about the transactions made with the card, the available balance after each transaction, and if the service is ...