I did not receive the OTP code. What can I do?
Hmmm... 🕵 Well, in case you didn't receive the OTP code on the first try, you can select the Resend my code option, an option valid for 3 ...
How do I set the unique password?
If you do not have the card enrolled in 3D Secure BT Pay, during the first online payment you make in January 2021 that requires confirmation, after you access ...
I forgot my unique password. How can I recover it?
Password can be recovered when you pay online. 😃After you press the "Pay" button and enter the password received by SMS, you will reach the page ...
What is the OTP code?
The OTP code or One Time Password is in fact a unique registration code received via ✉ SMS, with the help of which users can authenticate within ...
How do I enroll a BT card in 3D Secure BT Pay?
After you log in, enrolling the card in 3D Secure BT Pay is done automatically when you add the card in the app. In some situations, you can manually activate the option ...
How do I activate the card for online payments?
Steps to enroll in Mastercard ID Check are as follows: ❶⠀After you choose the product / service you want to pay for, when making the payment ...
How do I set the personal BT card transaction limits?
When it comes to limits, we like to keep you up to date.😊 We want it to be as easy as possible for you, to know that you can set your trading limits directly from ...
How do I confirm online payments through BT Pay?
Following an online transaction on a 3D Secure secured site, you will be asked to confirm the respective payment. Therefore, you will receive a notification on your phone, ...
What fees are charged for using cards abroad?
When you make online payments abroad or transactions at merchants, no commission is charged. 😉 For other commissions, please consult ...
How to use BT issued cards in PayPal?
To use your BT card in the PayPal service, you just need to follow these steps: ❶⠀Add your BT card to the created PayPal profile. At the moment ...
I am waiting to receive money from a site, how long will it take to have access to it with the card?
You will have the money in the account within 5-7 working days from the day they were sent. ⏱
Is a fee charged for card payments in physical or online stores?
Nope! No commission is charged. 😊Neither for card payments in physical stores nor online. 😮