Internet banking - IntrebBT | Banca Transilvania
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55 questions and answers
Only for BT clients

How do I know how much money I have in my account?

For this you have several options: 😃BT Pay: open the application, and next to the desired card press the "Show balance" button. You will ...

933 votes

What is a "payment order"?

The payment order (or, more simply, the PO) is the document you need to fill out when you want to make a transfer from your account to a ...

325 votes

I have a card at BT and I want to make a transfer to another bank. What is the commission?

Well, it depends. If you want to make a simple and fast transfer through BT24 - Mobile and Internet Banking, the transfer fee varies depending on ...

344 votes
Only for BT clients

How can a payment made through internet banking and already processed be canceled?

Well, this depends beforehand on the type of payment beneficiary. There are two cases in which you can be: ➤⠀if it is a transaction from us to ...

219 votes
Only for BT clients

How do I list a processed payment order?

Very simple! You log in to BT24 Internet Banking, and follow the steps below:You access the menu Order Authorization Status ➭ Transaction Status ➭ You select ...

219 votes
Only for BT clients

How can I track online the entries and exits from the salary card? What do I have to do and what are the costs?

The first step is to activate BT24 Internet Banking at a BT branch. The subscription cost for this service is only 1 leu / month. 🙂After you ...

108 votes
Only for BT clients

How can I pay the bills quickly?

Options for paying bills are diverse and you don't necessarily have to come to the bank if you don't want to. You can pay bills simply and easily from your phone, ...

101 votes

How do I make a negotiated currency exchange from the BT Go app?

You only have to follow a few simple steps to make a negotiated currency exchange: Step 1: From the BT Go app, access Currency Exchange and activate the option ...

37 votes
Only for BT clients

What should I do if the codes generated by the token device are no longer accepted by the application at login?

If the error message appears: "The access data entered is incorrect", it means your device has been desynchronized. 😬We can help you with ...

49 votes
Only for BT clients

Where can I see how much I have to pay for the credit card?

You have several options to see how much you owe for the credit card: BT Visual Help: ➭ call the number 0264 308 000; ➭ access the link received through ...

59 votes
Only for BT clients

How are payments that require multiple signatures authorized?

If there are persons with multiple signing rights on the account, the first signature is that of the payment creator. This person can view the signed payment in ...

30 votes
Only for BT clients

What happens to a payment order in the absence of funds?

Payment order in the status "Transaction pending - Insufficient funds! Please top up the account!" remains pending until the deadline ...

20 votes