What should I do if the codes generated by the token device are no longer accepted by the application at login? - IntrebBT | Banca Transilvania

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Only for BT clients

What should I do if the codes generated by the token device are no longer accepted by the application at login?

If you get the error message: "The access data entered is incorrect," it means your device has desynchronized. 😬

We can help you with the repair if you contact us at 0264 308 028*. This message may appear even if you have entered the login ID and the token-generated code correctly. 😊

* Accessing page „Call Center”, you can see in real time:

➤⠀how many clients are already talking on the phone with our colleagues;

➤⠀how many people have called us and are waiting to be taken over;

➤⠀what is the average waiting time to get in touch with us.

Last update

2026-06-12

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