Banking offers 250 lei on the Star cardLoans at reduced costs Cashback and rewards
Only for BT clients

What should I do if the codes generated by the token device are no longer accepted by the application at login?

If you get the error message: "The access data entered is incorrect," it means your device has desynchronized. 😬

We can help you with the repair if you contact us at 0264 308 028*. This message may appear even if you have entered the login ID and the token-generated code correctly. 😊

* Accessing page „Call Center”, you can see in real time:

➤⠀how many clients are already talking on the phone with our colleagues;

➤⠀how many people have called us and are waiting to be taken over;

➤⠀what is the average waiting time to get in touch with us.

Last update
  • Was the answer useful to you?
  • How can we improve the answer?

    We are sorry that this answer was not useful to you. Help us improve it

    0/500

    • Tag
    Internet banking
    A decade of flexible payments
    If you split a payment of at least 500 lei into 10 interest-free installments with Rate Oriunde, you can win.
    A decade of flexible payments
    You have reached the end of the results
    No results found