Where and how can I see the transaction history with the mobile phone?
You have all the information you need, just a few taps away! 😃BT Pay: After accessing the application, go to the "Accounts" tab - "History ...
Why don't I see in BT Pay a sum of money that I received yesterday?
In BT Pay - the Cards section - Transaction history you can see the transactions made with the card and the history of money transfers through BT Pay but not ...
Is there a fee or commission for the BT Pay application?
The BT Pay application can be downloaded for free from the dedicated stores: Google Play, Huawei App Gallery, and App Store. Also, the application can be used ...
I cannot pay, but everything seems fine. What can I do?
If everything seems fine ✅, but you still cannot pay ❌, we advise you to make sure of the following aspects: ❶⠀If the POS you are trying to pay at is ...
How do I enroll a BT card in 3D Secure BT Pay?
After you log in, enrolling the card in 3D Secure BT Pay is done automatically when you add the card in the app. In some situations, you can manually activate the option ...
I changed my phone, but I have the same phone number. How do I reinstall the BT Pay app?
You reinstall BT Pay simple and fast, anywhere and anytime, as fast as you listen to 2 songs. The first step is to delete the cards and uninstall the application from ...
How do I set the personal BT card transaction limits?
When it comes to limits, we like to keep you up to date.😊 We want it to be as easy as possible for you, to know that you can set your trading limits directly from ...
What do I need to use BT Pay?
To install BT Pay and enjoy all that the app has to offer, you need to: You have a smartphone with a minimum operating system version: ...
How do I transfer money between my own cards registered in the app?
To transfer money between your own cards registered in the app, all you have to do is enter the app (of course) and select ...
How do I add the card to BT Pay?
If you are a natural person client, you can add your newly issued/reissued card in BT Pay, which has exactly the same characteristics as the one you will physically receive ...
How do I confirm online payments through BT Pay?
Following an online transaction on a 3D Secure secured site, you will be asked to confirm the respective payment. Therefore, you will receive a notification on your phone, ...
How can I view or delete a recurring payment in BT Pay?
You can see recurring payments directly from the "Accounts" section by selecting the "Recurring payments" option. 😃If you want to delete a recurring payment, you just need ...