How can I pay online with Direct Card?
On the partner stores' websites, when you reach the checkout you have the option to pay with BT Direct. Once you get here you need to enter: data ...
How do I activate the Direct card for online payments?
You enter BT Pay, on the home page go to "More" - "Card Settings" and "Approve online payments" and that's it, once the option is chosen the card can be used ...
How can I pay the installments for BT Direct Loan?
Using the barcode received after loan approval, you have the options below. ⬇️*If you do not have a barcode available, you can enter the number of ...
Why have I not received the account statement, issued by BT Direct via e-mail ?
The account statement is sent by e-mail within 5 days of the issue date. Check the previous statement for the issue date and see if it has been ...
What steps do I need to follow to get a BT Direct shopping card?
BT Direct cards can be obtained as follows: If you meet the eligibility requirements, you only need your identity card. After: The Direct card can be ...
How do I know when the requested Direct Card is ready for me?
You will receive a confirmation SMS as soon as the card is shipped to you.The card can be delivered:by courier, if you requested reissuance ...
What are the conditions for increasing the credit line on my BT Direct Card?
If you already have a BT Direct credit card, you can request a credit limit increase at selected Dedeman and Carrefour partner stores, at ...
BT Direct card enrollment could not be completed. What can I do?
If you followed the card enrolment process but still didn't succeed, you might find yourself in one of the following situations: your card is not ...
Why don't I see in BT Pay an amount of money that I collected yesterday on the Direct Card?
In BT Pay - the "Cards" section - "Transaction History" you can see the transactions made with the card, but not the account operations (deposits). To ...
What advantages does the Flanco card have?
With the Flanco Card you get benefits on:Daily purchases:Get 0% interest on purchases if you pay the full amount within the grace period of up to 55 ...
Can I pay the monthly statement at BT Express with the Direct Card?
Yes. To pay the monthly statement at a BT Express ATM, insert the Direct Card into the machine. Then insert the banknotes up to the amount you want to ...
Will I receive points/loyalty bonus/cashback for installment transactions made with the Direct Card?
No, loyalty points are valid only for BT Direct co-branded cards: Carrefour, Dedeman, FlancoIf you want to pay in installments and still ...
