BT Direct - AskBT | Transilvania Bank
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121 questions and answers

What steps do I need to follow to get a BT Direct shopping card?

BT Direct cards can be obtained as follows : ➤ The Direct Card can be obtained exclusively from our partner stores. You can call us anytime at ...

1 votes

What are the conditions for increasing the credit line on my BT Direct Card?

If you already have a BT Direct credit card, you can request an increase in selected Dedeman and Carrefour partner stores, from our representatives ...

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How do I know when the requested Direct Card is ready for me?

Your card leaves us in 5 days 😊. Quite simple, isn't it? You can receive it by courier, if you requested the card replacement, or by mail if ...

4 votes

How can I pay online with Direct Card?

When you make a payment on the Internet you must enter: ➤⠀the expiration date; ➤⠀the card number; ➤⠀and the 3-digit code on the back of the card (called the code ...

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What should I do if I have lost my Direct Card?

Regardless of the situation encountered, we recommend that you block it urgently! You can do this: ❶⠀From BT Pay: ➭ choose the card that was stolen from you (it ...

1 votes

How do I activate the Direct card for online payments?

Steps to enroll in Mastercard ID Check are as follows: ❶⠀After you choose the product / service you want to pay for, when making ...

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What advantages does the Flanco card have?

Flanco Card is a credit card that you can use wherever the Mastercard logo is displayed and that you can enroll in the BT Pay app. 🛒 ...

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How can I find information about transactions made with the card?

Super simple – with SMS Alert you stay informed in real time when you make transactions with your card or the designated holder's card. In addition, you know exactly how much money is left ...

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What documents do I need to obtain a Direct Card?

If you meet the conditions for this card, you only need an identity card. 😉To get the card, go to the BT Direct partner stores: ...

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Can I pay the monthly statement at BT Express with the Direct Card?

To pay the monthly statement at the BT Express machine you can use the Direct Card which you insert into the device. Then insert the banknotes up to the amount on ...

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Will I receive points/loyalty bonus/cashback for installment transactions made with the Direct Card?

Direct cards that benefit from loyalty bonus for full transactions are: ➤ Carrefour ➤ Flanco ➤ Dedeman If you want to split into ...

2 votes

The card enrollment could not be completed. What can I do?

If you have followed the card enrollment process exactly and still have not succeeded, it is possible that you find yourself in one of the following situations: ❶⠀the card ...

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