Why haven't I received the account statement, issued by BT Direct by e-mail? - IntrebBT | Transilvania Bank

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Why have I not received the account statement, issued by BT Direct via e-mail ?

Hmm 🙁... The account statement is sent by e-mail within a maximum of 5 days from the date of issue 📅.
Check on the previous statement what the issue date is and see if this term has been exceeded.

Check in inbox, spam or junk, searching for: BT Direct statement.

If you still can't find the account statement, call the Call Center at the number 021 308 4000 and our colleagues will help you as soon as possible.

Last update

2026-06-12

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