How do I update my personal data?
You can do this simply and quickly, by choosing one of the following options 😉❶⠀If you are an adult resident you can update your data through BT Pay by following the menu ...
What are the documents required for updating data at BT units for legal entities?
The process of updating a company's data is done through its legal representative, identified by the identity document.In depending on the type ...
Can I update my data if I am not in the country?
Of course! 😊 If you can't get to one of the BT units for data updating, you can do it online, directly from the BT Pay app. How? From the menu ...
What happens if I do not update my data?
The only reason we want to update the data of all our clients is to comply with the legal framework and for the safety of transactions and ...
Why do I need to update my data?
Data updating is a legal requirement regarding customer knowledge, being a mandatory process both for us and for you. To ...
What documents do I need for data update?
In the case of natural persons, data updating can be done by presenting a valid identity document, as well as information related to: ...
What types of data update notifications can I receive from Transilvania Bank?
If you need to update your data in BT records, we will notify you about this and invite you to do so through different channels. You can ...
How can I provide proof of home address?
In case the residence address is not found on the identity documents presented to the bank, you can present to the bank one of the following ...
How can I update the company data?
You can update your company's data very easily by visiting any of BT's units. Remember, however, that you will need the document ...
When should I update the company's data?
When it is necessary to update the data, we will inform you in advance. 😉We will make sure to send a notification by e-mail / SMS / letter. So, ...
How do I update my personal data?
We help you! 😊You just send us an e-mail at actualizaredateBTD@btdirect.ro (not empty 😊, but with a photo of the identity card + this form ...
Who needs to update their data?
Each BT client must go through this process periodically and obligatorily. 😅Whether we are talking about personal data (in the case of individuals) or those of ...