Transactions - IntrebBT | Transylvania Bank
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86 questions and answers
Only for BT clients

Will I receive STAR points for installment transactions?

To benefit from STAR loyalty points, payment must be made in full, through a BT POS. ⭐❗⠀It's also good to know that: if you choose ...

686 votes

What does "interest-free installment payment" mean?

It means that you can shop with the Star card (you can choose from several types of cards, depending on your needs) and pay back the money in installments, ...

183 votes

What is the "contactless card"? Where can I use it?

What is the contactless card?Contactless technology is a payment method that allows the card to communicate with a POS or ATM terminal without ...

95 votes

Where do I purchase rolls for POS?

Depending on the card acceptance contract signed with Banca Transilvania, you can submit a request for POS rolls on our BT ePOS page , and ...

110 votes
Only for BT clients

I am in a foreign country, I lost my BT card, I blocked it, but I cannot return to get another one. What is the best option to have access to the money in the account?

Don't worry! 😮 You have several solutions: ❶⠀If you have BT Pay, BT24 Internet Banking or Mobile Banking you can transfer money to another account or ...

207 votes
Only for BT clients

What fees are charged for using cards abroad?

When you make online payments abroad or transactions at merchants, no commission is charged. 😉 For other commissions, please consult ...

74 votes

What is the STAR program and what are the benefits attached to credit cards?

STAR is our loyalty program, which is based on accumulating points that turn into money. 💰In addition, it offers you the chance to pay in ...

226 votes
Only for BT clients

How can I transfer money instantly?

Super simple! We provide you BT Pay. 😃The maximum amount you can transfer via BT Pay is 49999.99 RON/day for transfers between ...

116 votes
Only for BT clients

How to use BT issued cards in PayPal?

To use your BT card in the PayPal service, you just need to follow these steps: ❶⠀Add your BT card to the created PayPal profile. At the moment ...

393 votes
Only for BT clients

What documents do I need to obtain an overdraft card?

identity card in originalcredit requestincome certificate issued by employer (if the ANAF query does not provide the requested information, ...

156 votes

What happens if the POS terminal has operating issues?

In case of transaction errors or other technical problems, contact the BT ePOS team by phone at number 0264 594 230, by email at ...

17 votes
Only for BT clients

Why do I need data to pay the electricity bill at the ATM?

Depending on the situation, you have the following possibilities:➤⠀if your electricity supplier is ELECTRICA, the data you need are ATM Code and ...

95 votes