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2632 questions and answers
Only for BT clients

What fees do you charge for payments and receipts from my account?

When it comes to commissions, obviously these differ depending on the operations you carry out. 🤔Here are some of the commissions that ...

189 votes
Only for BT clients

How do I withdraw cash from the ATM with BT Pay?

Let's say you don't have contactless ATMs and you don't have your card with you, but you absolutely need cash. Well, BT Pay has the solution: 💰Enter the app and tap on "More ...

422 votes

I have a card at BT and I want to make a transfer to another bank. What is the commission?

Well, it depends. If you want to make a simple and fast transfer through BT24 - Mobile and Internet Banking, the transfer fee varies depending on ...

344 votes
Only for BT clients

What is the SWIFT / BIC code of BT? And of the BT Italy Branch?

➤⠀the BT code called "SWIFT" (or "BIC") is: BTRLRO22;➤⠀while the "SWIFT" (or "BIC") code of the BT Italy Branch is: BTRLITR1.❗⠀If you want to know more ...

500 votes

What is the residual value? Can the residual value be left at the end of the payment?

Definition of residual value The residual value is a term associated with leasing operations and represents the value at which, at the time of expiration ...

646 votes

Can I withdraw euros from BT ATMs?

Currently, you can withdraw only LEI from most of our terminals. However, we have good news! The EURO withdrawal functionality is now ...

288 votes
Only for BT clients

How can I use the money if I have a garnishment on my account?

If the amount credited to the account is exempt from the garnishment payment, you can request its unlocking simply through BT Visual Help:➤ call the number 0264 308 000;➤ ...

881 voturi
Only for BT clients

After how many days am I reported to the Credit Bureau if I have delayed the installment payment? If I have been reported, can I still take a loan?

Reporting to the Credit Bureau is done for delays longer than 30 days in payment of installments. 📆The data stored in the record system of the Bureau of ...

1712 votes
Only for BT clients

I am expecting a transfer in Euro. How long will it take for the money to enter my account?

If the money is transferred from BT accounts, it enters instantly, including if it is deposited at the counter or at a BT ATM. Also, it enters instantly if ...

314 votes

What does "DAE" (Effective Annual Interest Rate) mean?

DAE is the Effective Annual Interest Rate. It shows the total cost of the loan in a single percentage and includes the interest, mandatory fees, and any other ...

337 votes

What can I do with BT Pay?

Well, the cool part is that you only need a phone. Exactly, BT Pay is always with you, anywhere and anytime, for more or less unforeseen situations. ...

834 votes
Only for BT clients

What documents do I need to open an account for a company?

If you want to open a current account for your company, you just need to come to any BT branch with the following documents:❶ The articles of association of ...

410 votes