How can I quickly find information about my account and cards?
Very simple and without having to come to the bank: ❶⠀BT Pay: the free app for your mobile phone. Download it from the App Store or Google Play and ...
Is it possible to open an account for a minor child? What are the necessary documents?
Of course! 😊The account opening for a minor child can be done at any of our units by one of the parents or by ...
Where can I find the nearest ATM in my area?
It is simple! You just have to take a look at our list of branches along with the ATM network across the country. 👀 You can quickly find out how long it takes you to ...
I lost my card. What is the first thing I need to do?
❗⠀Immediately upon noticing the loss or theft of your card, block it urgently. You can do this in five ways: ❶⠀From BT Pay: ➭ choose the card that ...
What is a SEPA payment?
What is SEPA? SEPA (Single Euro Payments Area) is a payment system used only for cashless payments in euros, available in EU member countries ...
How do I enroll a BT card in the BT Pay app?
To register in BT Pay, you must install the application on the phone number declared at the bank (the number on which you will receive an OTP code to ...
My card expires this month. Has a new card been automatically issued to me? Where can I pick it up?
The card is automatically renewed only if it was used in the last 6 months before the expiration date. 🤔If you are an individual customer, you can use the new ...
What does the code "CVC2" and "CVV2" mean?
The CVC or CVV code is usually a 3-digit code that you find on the back of the card 💳 ➤⠀it is called CVC (Card Verification Code) by ...
I am expecting a transfer in Lei. How long will it take for the money to be credited to my account?
The money reaches your account immediately, 24/7, if:They have been sent from another BT account They have been deposited at BT ATMs (or at the counter of a BT unit, during ...
What is the difference between a savings account and a deposit?
There are several differences, here are the most important ones:➤⠀The savings account is for an indefinite period of time, while a deposit is for a fixed period ...
What is the BT Call-Center schedule?
BT Call Center is open 24/7. 😅 We help you anytime with solutions related to cards or internet banking. It is good to know that for unlocking ...
What is a "credit card"?
Credit card, also known as a shopping card, is a payment instrument issued by the bank, which provides you with a limit of ...