You have reached the end of the results
No results found

2632 questions and answers
Only for BT clients

If I took a loan, can I cancel the contract in case I changed my mind?

Yes, you have a period of 14 calendar days from the date of conclusion of the credit contract during which you can withdraw from the credit contract ...

42 votes
Only for BT clients

How can I access the BT Pay and Fitbit, Apple Health or Google Fit offers?

Add your Fitbit, Apple Health, or Google Fit account in BT Pay in the "Offers" ➭ "Rewards in Motion" section. This way you can unlock special offers in ...

17 votes

Are there commissions for BT card payments at shops/supermarkets?

BT guarantees you that any payment made in Romania is free of charge, regardless of the POS used by the merchant to collect the money at ...

43 votes

What is the "repayment schedule"?

The repayment schedule tells you details about your credit, namely, about: ➤⠀the status of the installments; ➤⠀payment terms and conditions; ➤⠀interest payment and ...

20 votes

Is there a minimum amount to open savings account for legal entities?

Yes, the minimum amount you need to open a savings account with us is 100,000 lei for legal entities.

18 votes
Only for BT clients

What facilities does the BT Alert service offer?

BT Alert is the product we make available to legal entities, offering them the possibility to receive SMSs for: ➤⠀attachments ...

88 votes
Only for BT clients

Can I make online transactions abroad with my BT card?

All cards issued by us can be used at merchants abroad or on websites from other countries. 🌍Or, of course, you can withdraw money from ...

110 votes

How can I buy Fidelis government bonds in euros?

Fidelis Euro-denominated Government Bonds can be purchased through a brokerage account opened at BT Capital Partners, a member of the Financial Group ...

31 votes

During the loan term, can the variable interest rate be changed?

Yes. The current variable interest rate level can change depending on the evolution of the reference index*:➤⠀IRCC;➤⠀ROBOR; ➤⠀EURIBOR; ➤⠀LIBOR.* If you want to ...

58 votes

How can I make a recurring payment?

You can make a recurring payment when transferring money between your accounts or to someone else. You just need to choose the weekly, monthly, or ... payment option

17 votes

My BT meal card does not work. Why?

🕵 If you are at the merchant's point of sale, you try to pay for your groceries with the BT Meal Card and you find that it does not ...

9 votes
Only for BT clients

If I have an account opened in Romania at BT, can I withdraw money from the account in Italy?

Currently, you can only do this if you have opened an account at BT Italy. If you already have one, you can make a transfer from the Romania account to the one at BT ...

31 votes