How can I claim compensation in the event of the insured event? - IntrebBT | Transilvania Bank

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Only for BT clients

How can I request compensation in the event of the insured incident?

In the case of such an event you have two options at hand:

❶⠀To come to the nearest unitours and we will definitely find a solution together.

❷⠀You should address the insurance company with which you have signed the contract of insurance.

If your insurance was concluded with one of our partners, we offer you the following details:

Metropolitan Life:

online using the application e-Claims, available on www.metropolitanlife.ro
to the e-mail address compensation@metropolitanlife.ro
by phone at the number 021 208 41 00

Groupama:

to the e-mail address documente@groupama.ro
by phone at the number 0374 110 110

Asirom:

to the e-mail address compensation-life@asirom.ro
through account 24Asirom in the Chat section
by phone at the number 0264 224 224

Last update

2026-06-12

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