My BT meal card does not work. Why?

🕵 If you are at the merchant's point of sale, you try to pay for your food products with BT meal card and you find that it does not work, please check if:

❶⠀the meal card balance is not insufficient. You can only check this yourself through the channels provided by BT. Pssst! Try through BT Pay, it's fast, easy and direct on your phone; 😊

If you need help with verification, we have the dedicated question „How do I find out the available balance on my BT meal card?" which we kindly ask you to consult. We have explained there the steps to follow! 😉

❷⠀the merchant at which you want to pay with the BT meal card is a partner in the bank's network. To do this, please consult list of partner merchants;

❸⠀the BT meal card is blocked at your initiative or has not been activated for use since a ATM BT;

❹⠀BT meal card is not expired. 🙂