How can I cancel a transaction?
In case you made a payment and wish to recover your money, you need to initiate a payment refusal. You can dispute a transaction through BT Visual ...
What are the fees for cash withdrawals?
You can always consult the updated list of commissions on our website to be always well informed:❶⠀Brochure of fees and commissions for individuals ...
How do I access BT Visual Help?
It can’t be simpler than this: ➤⠀Step 1: Call the dedicated number: 0264 308 000. First of all, make sure that the phone number ...
How do I send money through the BT Pay app?
You can transfer money through BT Pay to another BT individual client by following these steps: Choose "Transfer Money" in the app; Select the person to whom ...
What is the difference between a real estate loan and a mortgage loan?
In short, the mortgage loan allows for a wider range of purposes and can have various types of guarantees. On the other hand, the home loan has a ...
What documents do I need to open a checking account? How long does it take? How much do I have to pay?
For opening a current account you only need the identity card and the BT Pay application. Everything is simple, 100% online and takes as long as it takes to listen to two ...
How can I contact BT?
❶⠀If you like the idea of "self-banking" and you're not a fan of talking on the phone, you can access BT Visual Help at 0264 308 000. It's a service for ...
How long does it take for the money to reach the account of the person to whom I am transferring abroad?
➤⠀if you make a transfer in euros within the SEPA area, the money arrives within a maximum of 48 hours / 2 working days;➤⠀and if the transfer is in another currency or outside the area ...
How do I update my personal data?
You can do this simply and quickly, by choosing one of the following options 😉❶⠀If you are an adult resident you can update your data through BT Pay by following the menu ...
By what means can I transfer money domestically or abroad, through BT?
In case you want to make a quick transfer anywhere, use the BT Pay application. You can download it for free from Google Play and App Store. After you ...
What are "dividends"?
Company profits can be distributed to shareholders proportionally to the number of shares held. The portion of profit distributed to shareholders is ...
What does "account statement" represent?
The account statement is actually a list of all the banking operations made through your account. 📜In other words, it's the place where ...