How can I cancel a transaction?
In case you made a payment and wish to recover your money, you need to initiate a payment refusal. You can dispute a transaction through BT Visual ...
What is the difference between a real estate loan and a mortgage loan?
In short, the mortgage loan allows for a wider range of purposes and can have various types of guarantees. On the other hand, the home loan has a ...
What are the fees for cash withdrawals?
You can always consult the updated list of commissions on our website to be always well informed:❶⠀Brochure of fees and commissions for individuals ...
How do I access BT Visual Help?
It can’t be simpler than this: ➤⠀Step 1: Call the dedicated number: 0264 308 000. First of all, make sure that the phone number ...
How do I send money through the BT Pay app?
You can transfer money through BT Pay to another BT individual client by following these steps: Choose "Transfer Money" in the app; Select the person to whom ...
How long does it take for the money to reach the account of the person to whom I am transferring abroad?
➤⠀if you make a transfer in euros within the SEPA area, the money arrives within a maximum of 48 hours / 2 working days;➤⠀and if the transfer is in another currency or outside the area ...
What documents do I need to open a checking account? How long does it take? How much do I have to pay?
For opening a current account you only need the identity card and the BT Pay application. Everything is simple, 100% online and takes as long as it takes to listen to two ...
How can I contact BT?
❶⠀If you like the idea of "self-banking" and you're not a fan of talking on the phone, you can access BT Visual Help at 0264 308 000. It's a service for ...
By what means can I transfer money domestically or abroad, through BT?
In case you want to make a quick transfer anywhere, use the BT Pay application. You can download it for free from Google Play and App Store. After you ...
How do I update my personal data?
You can do this simply and quickly, by choosing one of the following options 😉❶⠀If you are an adult resident you can update your data through BT Pay by following the menu ...
Where can I find the nearest ATM in my area?
It is simple! You just have to take a look at our list of branches along with the ATM network across the country. 👀 You can quickly find out how long it takes you to ...
Is it possible to open an account for a minor child? What are the necessary documents?
Of course! 😊The account opening for a minor child can be done at any of our units by one of the parents or by ...
