How do I sign the documents when I open an online account?
Well, you don't open a 100% online account every day, do you? If you have difficulties signing the documents, we are here for you. 🤗1. In ...
What should I do to increase the credit card limit?
Here you have all the steps:❶ Take a picture of the identity card and confirm the data;❷ Confirm the phone number and email with the help of a code received by SMS;❸ ...
What is the currency conversion fee when I pay with a card abroad?
The currency conversion commission is 2% 💱❗⠀Exclusively for:➤⠀ Premium credit cards; ➤⠀and Business ones.
What is the interest rate?
The interest rate is the main element based on which the interest is calculated. It is expressed as a percentage, annually. For example, an interest rate ...
If I make a transfer from the savings account to the card, do I pay a fee?
Obviously... no! 😊Because transfers between your accounts are free of charge. 😉
Is a fee charged for card payments in physical or online stores?
Nope! No commission is charged. 😊Neither for card payments in physical stores nor online. 😮
When transferring money to someone's account, do I pay a commission?
It matters a lot whether the person is a BT client or not: 🤷➤⠀if they are a BT client: you can transfer money to their account anytime, without any ...
How do I change the password after 90 days?
The password will be changed at the moment of online payment, when you are asked for the unique password. You will have the option "Change password". You will be able to enter the old password ...
What does a "loan insurance assigned in favor of the bank" mean?
It means that in the insurance contract the bank will be listed as the beneficiary of the insurance policy. 🙂In case the awarded compensations exceed the value ...
How can I find out details about my Direct credit?
🔶If you need information about your credit, you have two platforms through which you can receive answers: Chat to Agent – If you prefer to solve ...
If my card expires in June, for example, when does it actually expire? At the beginning of the month or at the end of the month?
The card expires on the last day of the month in which it is valid. 📆For example, if the card expires in June, it is valid until June 30th. ...
Where can I ask for clarifications about my situation at the Credit Bureau?
➤⠀you can find out more details about your situation at the Credit Bureau by making a request on the Bank's contact page. If you have a loan at BT, you will ...