How can I deactivate my SMS Alert service?
Simple and easy, just like you are used to. 😉And if you don't believe us, we have prepared four options for you, so you can choose the one that suits you best ...
Which phones are compatible with the BT Pay application?
The application works on phones that: have a minimum Android version 7.0, respectively a minimum iOS version 16.0; have not been rooted or the software offered by ...
How can I find out details about my Direct credit?
Here are some options you can do from home, Monday to Friday, between 8:00 AM and 8:00 PM. Either 100% online: click here and you can enter a ...
What should I do to increase the credit card limit?
Here you have all the steps:❶ Take a picture of the identity card and confirm the data;❷ Confirm the phone number and email with the help of a code received by SMS;❸ ...
How do I protect myself from fraud in card transactions?
❶⠀Do not respond to requests to update your card details in a link received by email. We will never request such data updates ...
What happens if I have financial problems during the loan term?
We understand that, no matter how good the initial plan is, unforeseen things can happen, so we offer you support throughout the duration of the loan.If you have ...
What is the interest rate?
The interest rate is the main element based on which the interest is calculated. It is expressed as a percentage, annually. For example, an interest rate ...
Was I allocated a payment token? What does it represent? (valid only for the Android operating system)
For phones with the Android operating system, making contactless payments (NFC), adding the BT card and validating it leads to the allocation ...
How do I change the password after 90 days?
The password will be changed at the moment of online payment, when you are asked for the unique password. You will have the option "Change password". You will be able to enter the old password ...
How do I sign the documents when I open an online account?
Well, you don't open a 100% online account every day, do you? If you have difficulties signing the documents, we are here for you. 🤗1. In ...
Is a fee charged for card payments in physical or online stores?
Nope! No commission is charged. 😊Neither for card payments in physical stores nor online. 😮
Where can I ask for clarifications about my situation at the Credit Bureau?
➤⠀you can find out more details about your situation at the Credit Bureau by making a request on the Bank's contact page. If you have a loan at BT, you will ...