I received an email asking me to complete documents for the migration from BT Ultra to BT Go. Is this normal?
Yes, this is normal. In certain situations, the bank may request additional information or documents from you to complete the migration from BT Ultra to BT Go. ...
Can I remove certain users when migrating from BT Ultra to BT Go?
Yes. During the migration, the company can decide who retains access to BT Go and who does not. The bank validates together with the company the users who need to ...
So far, I have only used BT Ultra, not BT Go. How do I get started?
Access BT Go after you receive the migration notification and check if you can log in. If you encounter any difficulties, contact us as soon as possible, ...
I already have BT Go. What do I need to check before switching to BT Ultra?
Check in advance that you can log in to BT Go, see the company you have access to, and use the functionalities you need for your activity.
What happens if I don’t check my access in BT Go before BT Ultra closes?
After the notice period expires, access to BT Ultra will be closed. If the necessary steps to use BT Go are not completed, issues may arise ...
Can I still use BT Ultra after receiving the migration notification to BT Go?
Yes. You can use BT Ultra until the date communicated for access closure. At the same time, it is important to ensure you can use BT Go for ...
How do I find out if my company needs to switch from BT Ultra to BT Go?
Your company will receive a notification from BT, with information about the migration and the steps you need to follow, if applicable.