Do I need to visit a BT branch to migrate from BT Ultra to BT Go?

It is not always necessary to visit a branch. Depending on the situation, certain steps can be completed remotely, and if additional actions are needed, the bank will inform you exactly which steps to follow. 🙂

If you have difficulties submitting the documents or it is unclear what you need to do, contact your Relationship Manager or BT support service for guidance on the accepted method of submission. ✅