What should I do if I have blocked the token?
To unlock the token, it is necessary to contact the BT Ultra department at the phone numbers on the bank's website or you can send an email to ...
How can I download transactions from the BT Ultra Web application and in what formats?
From BT Ultra Web you can download transactions in two formats: in MT942 you can get the provisional account statement, and in MT940 format you can get the statement of ...
What is the payment settlement schedule in BT Ultra?
Execution of operations is carried out according to Chapter XI of the BT Ultra WEB/Mobile contract. - Low value interbank payments (<50,000 RON) addressed ...
How do I make a negotiated currency exchange in BT Ultra Web?
Foreign exchange transactions at negotiated rates are done by checking, in the application, the "negotiated rate" option, and then selecting the BT employee with whom you have ...
I made a payment mistake in BT Ultra. How do I cancel it?
To cancel a payment it is necessary to send a message with all the payment details and the reason for cancellation, through the secure messaging of the application or through ...
What do I do if I have blocked access to the BT Ultra Web application?
If you can no longer log into the application, it is necessary to send a request by e-mail from the e-mail address specified in the configuration sheet, to ...
Can I pay salaries through BT Ultra Web?
Yes, salary payments can be made through BT Ultra Web as a regular payment or, if you have a salary agreement concluded with Banca Transilvania, ...
What types of payment files can I import into the BT Ultra application?
In BT Ultra Web you can import the following types of files: - Payments in lei: importing payment orders in tabular format (CSV, XLS) or MT100 format - ...
Can I download the statements in XML format from the BT Ultra Web application?
Currently, in BT Ultra Web, the only export options for daily account statements are in MT940 and PDF formats.
Can I send encrypted salary/meal voucher files through BT Ultra Web?
Yes, this is possible if all beneficiaries (company employees) have an account opened at Banca Transilvania and there is a signed agreement in this ...
How much does the BT Ultra Web application cost?
The cost of the standard subscription is 20 EUR/month.
How do I authorize a payment in BT Ultra using the QR code?
To sign a payment or a payment file click on the signature button corresponding to the transaction you want to make. You open the BT application ...