5 questions and answers
Only for BT clients
What happens to my account if I don't use it for a while?
In case there is no activity on the account for 12 months, Banca Transilvania may proceed with closing the account, but this does not happen ...
Only for BT clients
The account closure is done at the branch where the account was opened or it can be done at any of the BT branches?
We are very sorry to know that you want to close your account with us! 😥 That is exactly why we are waiting for you for one last visit at any of our units. ⛅
Only for BT clients
I have an account at BT which I have not used anymore. How long is it still active?
If you do not use the account for 12 consecutive months, we can make the decision to close it. 🙁
Only for BT clients
If I have arrears on the account, can I close it?
Unfortunately, the account cannot be closed under these conditions. 🙁You can only do this after you pay the outstanding amount. 👍
Only for BT clients
How do I close the Star credit card account?
To close the credit card:Pay the full debit balance (including future installments in the balance, if applicable)Come to a BT unit and ask ...