Only for BT clientsIf I have arrears on the account, can I close it? Unfortunately, account cannot be closed under these conditions. 🙁You can do this only after you pay the outstanding amount. 👍Last update2026-06-12Was the answer useful to you? 57 How can we improve the answer? We are sorry that this answer was not useful to you. Help us improve it0/500Send feedback 36 TagClosureBacklogs