What does "unsettled transactions" mean on the account statement?
The amount related to a card payment to a merchant from the country or abroad may remain in the status of blocked amounts or pending transactions ...
How do I protect myself from fraud in card transactions?
❶⠀Do not respond to requests to update your card details in a link received by email. We will never request such data updates ...
I am waiting to receive money from a site, how long will it take to have access to it with the card?
You will have the money in the account within 5-7 working days from the day they were sent. ⏱
Is a fee charged for card payments in physical or online stores?
Nope! No commission is charged. 😊Neither for card payments in physical stores nor online. 😮
Do I have insurance on my BT OmniPass card?
Of course! 😃 Your BT Omnipass card comes with travel insurance abroad. We believe that's natural. 😉This ensures you ...
How many STAR points can I use in a transaction or in a day?
Well, you can use up to 1500 STAR points / transaction / day / account. 😊
What card details need to be entered when making a card payment online?
When it comes to online payments, the information usually requested from you is: ➤⠀card number;➤⠀card expiration date;➤⠀the name written on ...
Can I be informed about every transaction made with my card and the designated holder's card?
Yes, through the SMS Alert option, you receive real-time notifications regarding transactions made with your card or the designated holder's card, as well as ...
How do I modify the trading limits of the business card?
You have the possibility to modify trading limits for transactions at POS, or transactions on the internet, respecting the maximum limits established by ...
Is it possible to receive new cards abroad?
Yes, it is possible. 😃You can make this request at the Call Center 0264 308 028 or 0264 303 003 and through a secure message sent via Internet Banking. In ...
What is the „card”?
Well, the card is a modern payment instrument, which comes in the form of a rectangle. 💳When it comes to BT cards, it is good to know that these ...
What is the grace period of the credit card?
➤⠀in the case of cards intended for individuals (STAR Forte, Gold, Platinum, Mastercard Forte Medici, Flying Blue Classic and Premium), the line of credit ...