How do I recognize a merchant enrolled in 3D Secure?
Usually, merchants display the "Verified by Visa" or "Mastercard Secure Code" logos on the site. 👀There is a possibility that a merchant is ...
If I am a BT Romania client can I perform the same operations at BT Italy?
Unfortunately not, this is not possible. 😥 However, we leave you a list with some operations that you can do at BT Italia. You can see on the BT website ...
How can I delete the card data from the BT Pay application if I no longer have that phone?
You can call us 24/7 in the Call Center (0264 308 028*) and our colleagues will gladly help you. 🤩* By accessing the "Call Center" page, you can see in real time:➤⠀how many ...
What does "personal guarantee for a loan" mean?
Personal guarantee for a loan is the commitment that a person other than the one taking the loan assumes towards the creditor to perform ...
What return will I have for the investment fund in the next 30 days?
Future performances of investment funds are unpredictable. The performance history can give an idea about the past, but does not guarantee ...
In the case of STAR cards, is there an annual administration fee?
Yes, there is an annual administration fee, but it depends on the type of card you have: ⭐ The Star Forte Card has an administration fee ...
I have a business credit card SME at BT. Why is my limit automatically changed?
We created credit cards for SMEs to automatically adapt to the level of your business. 😊Thus, the credit limit changes automatically, at 3 ...
What is the maximum amount I can withdraw from the BT counter for various payments, as a Legal Entity?
You can withdraw up to 10,000 lei per day or the equivalent in foreign currency for this amount, at the National Bank of Romania's exchange rate on that day. This ceiling is set by ...
What costs do I have when opening the deposit in BT Go?
There is no commission for opening the deposit.
If I took out the account statement for last month, can I request it again?
Of course! 😊 But it is good to know that the extract will be listed as "duplicate" against a cost: ➤⠀3 RON for individuals;➤⠀and 15 RON for persons ...
I have received the physical card. How do I activate it?
After you receive the card by courier, you must activate it before using it. How do you activate it? From BT Pay choose the option Press to activate ...
Are there additional costs when returning the item at the end of the contract?
There are no additional costs for returning the item, if the contract object shows wear in accordance with the parameters of the leasing contract ...