When does the bank pay interest?
Interest related to saving products is paid according to the contract - for classic deposits, at maturity/expiry (with the exception of ...
Can I repay a loan early?
Of course 😊! You have the possibility to request total or partial early repayment of the loan in progress at BT. You just need to deposit into your account ...
Who needs to update their data?
Each BT client must go through this process periodically and obligatorily. 😅Whether we are talking about personal data (in the case of individuals) or those of ...
Are there any commissions or opening fees for the KidACCOUNT?
No, there is no kind of commission or opening fee for KidCONT. 😊
How can I tell if I am the target of an identity theft attempt?
First of all, at BT, we will never ask you for confidential information through electronic channels. 😅❗⠀We will never send you ...
What is the authorization method for transactions made through BT Pay?
The transactions will be authorized through the PIN set in the app, biometrics, or the phone's security/unlocking method:➤⠀password;➤⠀fingerprint;➤⠀pattern;➤⠀or a ...
What is a "personal needs loan"?
Personal loan is a loan you get from the bank when you want to make a purchase, but you don't have enough money. ...
Do I pay a commission if a person from abroad sends me money monthly?
Nope! For deposits into your foreign currency account, we do not charge any commission. 😃However, for deposits into RON accounts, we will charge a tiny tiny ...
I have a password for the account statement and I don't know what it is. How can I find out?
Account extract password = the first 6 characters from the identity document number + the first 3 letters (first capitalized) from the birth month. For example, ...
Can I transfer money with Apple Pay?
Unfortunately no, you can't do that. 😥 But guess what?! We have a solution 🥁 drum roll 🥁: BT Pay. The app is free and transfers are fast. 🤩
What are the steps to have My Pension?
Enter BT Pay and follow the steps from there. 🥰 Or, contact a BT marketing agent and sign a membership agreement for My Pension. Write to us at ...
What are the rights provided by GDPR, which you can exercise in your relationship with BT?
When it comes to GDPR, you should know that, in your relationship with us, you have the following rights: 😃 ❶⠀The right of access ➭ namely, the right to obtain from ...