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2632 questions and answers
Only for BT clients

If I have arrears on the account, can I close it?

Unfortunately, the account cannot be closed under these conditions. 🙁You can only do this after you pay the outstanding amount. 👍

36 votes
Only for BT clients

Is it possible to receive new cards abroad?

Yes, it is possible. 😃You can make this request at the Call Center 0264 308 028 or 0264 303 003 and through a secure message sent via Internet Banking. In ...

234 votes

For the standard financial leasing contract, is there an early repayment fee?

Because we want it to be as easy as possible for you, after 12 months from the conclusion of the financial leasing contract you have the possibility to pay in advance ...

46 votes

What documents do I need for data update?

In the case of natural persons, data updating can be done by presenting a valid identity document, as well as information related to: ...

226 votes
Only for BT clients

What is the insured amount for the life insurance policy attached to the loan?

As usual, this varies depending on you, namely:❶⠀If you concluded an insurance policy before 2019: ➤⠀the insured amount represents ...

98 votes

How do I pay for a purchase in installments?

For the BT Direct Installments Anywhere program, you can convert into installments (from 3 to 36), any purchase over 500 lei. At the time of full payment ...

39 votes

What does a PF client subscription at BT actually mean?

A PF customer subscription at BT means a banking package dedicated to individuals, which combines several services into a single offer, at a cost ...

57 votes

I have a PFA. Can I also open an online account?

Yes, of course! 😃 First of all, make sure you meet all the eligibility criteria:➤ you are a resident and have an identity card issued in ...

140 votes
Only for BT clients

I am expecting a transfer in a currency other than Lei or Euro. How long will it take for the money to enter my account?

Money arrives immediately in your account if: They were sent from another BT account (24/7) They were deposited at the counter of a BT unit during business hours. It is good to ...

83 votes

Do I still receive interest if I sell the Fidelis government bonds before maturity?

You can sell the Fidelis government securities before maturity, in whole or in part, on the secondary market, that is on the Bucharest Stock Exchange, through ...

120 votes

What are the costs of a loan from BT Mic?

Cost offer for a BT Mic loan is customized and can only be made following the credit request and business analysis.If you want ...

31 votes

Do I have to pay tax on the profit resulting from the sale of investment funds? If yes, how much is the tax?

Starting from 01.01.2026, earnings obtained by individual investors from investments in open-end investment funds will be taxed through ...

187 votes