What is “debit”?
The debit is an unpaid debt by the account holder that may arise from charging fees / commissions. 💰Example: If the fee is charged ...
Can I be informed about every transaction made with my card and the designated holder's card?
Yes, through the SMS Alert option, you receive real-time notifications regarding transactions made with your card or the designated holder's card, as well as ...
I have locked my password and I do not have a "Reset password" button on the payment page. What can I do?
Hmm... 🤔 that means you have tried to log in too many times with an incorrect password and your account has been locked for security reasons. Sounds ...
Can I get a card at BT, but the currency to be Euro?
Of course! 😃 You can choose a BT card in Euro as follows: ➤⠀if you are an individual, you have Mastercard Direct or a virtual card in EURO, which you can issue from BT ...
How can I download an account statement from BT Go?
➤ Enter the Accounts section on the main page➤ Select the account for which you want to download the account statement➤ Select the Account Statement function ...
What is the “interest rate” on loans?
The interest rate is the element you must absolutely consider when you take a loan. 😉Practically, this is the percentage of the total borrowed amount ...
What can I do if the message "The user is temporarily blocked, please contact the bank for reactivation" appears?
In case you encounter such an error, we are waiting for you at any BT unit to provide you with the support you need.
How can I pay off early the installments on the Star Forte card?
You can request the closure of the remaining installments at any time, but it is important to know that you cannot request only the partial closure of certain related installments ...
From what amount can a negotiated interest be obtained at BT?
Interest on deposits can be negotiated, both for individuals and legal entities, for amounts greater than: In the case of individuals ...
What operations can you do after 7 PM and on weekends?
Even if agencies in shopping centers have longer hours, you should know that only certain operations are allowed.Allowed operations on Saturday:➤ ...
Can I get money from BT to go with Work&Travel?
If you want to apply to the Work&Travel program, we offer you up to 3,500 euros (or the equivalent in lei), for a period of up to 2 years. ...
How can I renew my card before its expiration?
You can reissue your card as follows: ➤ request its reissue at any BT unit or by calling the Call Center ➤ if you are the account holder person ...