Who is Raul from BT and how do I find him?
Raul is BT's chatbot, available 24/24 on WhatsApp, who offers you information about your company's accounts, products, and services. To talk with ...
What is the deadline for submitting VAT refund requests?
The deadline for submitting reimbursement requests for expenses recorded in the EU is September 30, the following fiscal year.For us to ...
What fees apply to foreign currency transactions (outside the country)?
For transactions made in a currency other than lei, a currency conversion fee is applied. The exchange rate used is that of the processing network ...
Is it possible to process early repayment on the due date or maturity date?
No. Early repayment cannot be processed on the due date or credit maturity date.
Who can use the CIP online service?
The service is available for all legal entity clients who have:a company account at BT, andan active account on the CIP Online platform.
What happens if I need help during the account opening process?
If you need help during the online account opening process, you can call our call center or make sure you have checked the contact option ...
What documents are necessary if I have a PFA or liberal profession?
For PFA or liberal professions the following are required: registration certificate, Single Declaration, Register of receipts and payments, ANAF Agreement, specific documents ...
What documents are required for salary income from abroad?
If you work abroad, you need: income certificate (6 months), account statements (6 months), tax certificate for the previous year, employment contract + ...
What is IRCC and how does it influence my monthly loan rate?
IRCC is an index established by the National Bank of Romania and updated quarterly. It affects only loans with variable interest: if the IRCC increases, the rate increases; if it decreases, ...
What is VAT recovery?
It is a service that allows you to recover VAT for expenses incurred in foreign business interests, if your company has activity ...
In what timeframe are CIP requests processed?
Requests are processed from Monday to Friday, between 9:00 and 17:00. Any request sent outside this interval is processed on the next working day.
What information can Raul from BT help me with?
Raul can offer you: The current account IBAN in lei or foreign currency The current account balance in lei or foreign currency Payment amounts for loans on cards ...