Insurance policy - IntrebBT | Transilvania Bank
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39 questions and answers
Only for BT clients

What is the maximum period covered by the travel insurance?

The insurance covers trips of up to 45 consecutive days.

7 votes

What is the compensation amount for the life insurance policy attached to mortgage real estate loans?

In case of death and total permanent disability due to illness, depending on the age of the beneficiary, there are different compensation thresholds: ➤⠀for ...

0 votes
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How do I request the cancellation of the RCA insurance policy?

You can cancel the RCA insurance policy if you send us an email at: btrca@pago.ro. Here you can see the reasons why the policy can be cancelled.

0 votes

What risks are covered by the mandatory insurance?

Compulsory insurance policy (PAD) covers three risks:➤⠀earthquake;➤⠀landslides and flooding; ➤⠀caused by natural phenomena.

3 votes
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How do I see the insurance policy?

After issuance, you will receive the RCA insurance policy by e-mail. 😊

1 votes
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In how much time is the request for cancellation or modification of data on the RCA insurance policy completed?

The request is completed within a maximum of 5 – 7 working days by the insurers who issued the policy.You will receive all the information about the request from Pago ...

3 votes

If I already have home insurance, do I still need to take out the mandatory one?

Yes, in the situation where you have already concluded an optional home insurance, it will be necessary to also conclude the PAD policy. 🙂According to legal regulations, ...

2 votes

What happens if I do not take out compulsory home insurance?

In the event that you do not sign the mandatory insurance policy, your home is not insured against natural disasters. 🙁Also, according to ...

1 votes
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How long does it take to receive the RCA insurance policy after I make the payment?

You will receive it by email within 30 minutes at most. 😉

2 votes
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What can I do if I do not receive the RCA insurance policy by e-mail?

In case the policy was issued, but was not sent by e-mail, you can press the "Resend" button and you will receive the policy at the e-mail address ...

0 votes

When does the policy come into effect after accepting the offer by phone?

Extra Comfort Insurance from Metropolitan Life comes into effect on the date of receipt of the insurance documents, as the case may be: a) the date of receipt ...

3 votes
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What documents do I need to make an RCA policy?

You only need the car registration certificate and the owner's identity card, which you can scan directly from the app. Simple and fast, just as you are used to. 😊

10 votes